Return Policy

Return Policy

Return Policy

There is no return deduction if:

The return is due to misdirection from Klinger.

Returns Deductions:

Stock goods are returned for a return deduction of 20%.
Purchase goods are only returned by special agreement and acceptance from producer/supplier and with a deduction of minimum 20% and return freight.

We do not return goods if:

The total return value of the product does not exceed DKK. 500.00
Packaging is defective or otherwise useless, or the item is not salable.

Pre-requisites that must be met before any return:

Any return agreement applies only to undamaged goods that are in the same condition as on delivery.
Orders or invoice numbers and possibly delivery date please kindly inform.
When returning Proflex valves, thermostats etc. please also state serial number and batch no.
All goods sent back must be free in house at the following address: KLINGER Danmark a / s, Nyager 12, 2605 Brøndby.
The return shipment must be sorted.

The product will then be credited as soon as possible, and we will endeavor to comply with the following:

In the case of stock items, a credit note can be expected within 10 days after the item has been received by us.
In the case of goods for goods, a credit note can be expected within 30 days after the item has been received by us.
Return declaration for use in return of equipment and components

Return declaration for use in return of equipment and components